Privacy Policy

Last Modified: January 1st, 2026
Trillo AI ("Trillo AI" or "we" or "us" or "our") recognizes the importance of protecting the privacy of the personal information you provide to us in connection with your access and use of our website https://www.trillo.ai/ and related services (the "Platform").

Accordingly, we have adopted this Privacy Policy (the "Policy"), which sets forth the type of information that may be collected, the purposes for which it may be used, and your rights with respect to your information. This Policy governs how we collect, use, and protect your personal information whenever you use our Platform. By accessing or using the Platform, you consent to the collection and use of your information as described in this Policy. You may revoke your consent at any time by contacting us (see "Our Contact Information" below).

We may make modifications, deletions, or additions to this Policy ("Changes") at any time. Changes will be effective: (i) thirty (30) days after we provide notice through the Platform or via email; or (ii) immediately upon your opt-in or express agreement to the updated Policy, whichever comes first.

Protection of Your Information

We are accountable for the information under our control and will use commercially reasonable safeguards to protect it. However, no system is 100% secure. In the event of a breach of your Personal Information, we will notify you as soon as reasonably possible, as required by applicable law.

Type and Purpose of Collection

We collect information at various points on the Platform to facilitate your experience. Specifically, two categories of information are collected:

1. Non-Personal Information

When you access the Platform, certain non-identifiable information may be automatically collected, such as:

  • IP address
  • Browser type and device information
  • Location data (anonymous, and only with your consent)
  • Referring website or service

We use this Non-Personal Information to analyze traffic, monitor usage, and improve the Platform. This information does not identify you personally, although it may be linked to your account. We also use "cookies" and similar technologies to collect statistical information (see "Cookies and Similar Technologies" below).

2. Personal Information

To use certain features of the Platform, you may be required to provide personally identifiable information ("Personal Information"), which may include:

  • Name, mailing address, phone number, and email address
  • Payment details (e.g., credit card information, billing address)
  • Account credentials (e.g., username, password)
  • Preferences, such as communication or marketing choices
  • Device identifiers and related data
  • Third-party identities (e.g., Google, GitHub, LinkedIn, or other integrations you choose to connect)

We collect and use Personal Information with your consent to:

  • Provide and improve the Platform
  • Process transactions
  • Personalize your experience
  • Send newsletters or communications (if you opt in)
  • Enforce agreements and protect rights, property, or safety

Right to Examine Information

You have the right to review any Personal Information we collect about you. To request access, please contact us at info@trillo.ai. We may charge a reasonable administrative fee where permitted by law. In some cases, we may not be able to provide access to all information (e.g., if it also relates to another individual).

Withdrawal of Consent

You may withdraw consent to our collection or use of Personal Information at any time by emailing us. Upon receipt, we will stop using your information within a reasonable time, subject to our legal and contractual obligations. Please note that withdrawing consent may limit your ability to use certain Platform features.

Sharing Information

Newsletter

If you subscribe to our newsletter, we will use your name and email address to send updates. You may unsubscribe at any time using the link in the email footer.

External Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices or data collection, and this Policy does not apply to them.

International Visitors

The Platform is hosted in the United States and intended for users located in the U.S. If you access the Platform from outside the U.S., please note that your information will be transferred and processed in the U.S. and possibly other countries that may not have the same data protection laws as your jurisdiction. By providing your information, you consent to such transfers.

Payment Processing

Payments made through the Platform are handled by third-party payment processors. Payment details are transmitted directly to the provider via secure encryption (SSL) and are not stored by Trillo AI. Use of your payment information is governed by the payment processor's terms and policies.

Terms of Service

This Privacy Policy is incorporated into and forms part of our Terms of Service, available at:

https://www.trillo.ai/terms

Children's Privacy

The Platform is not directed at children under 13, and we do not knowingly collect Personal Information from children. If we discover that a child under 13 has provided information, we will delete it. If you believe your child has provided such information, please contact us at info@trillo.ai.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience. Cookies may:

  • Keep you logged in
  • Store preferences
  • Collect analytics data

You can disable cookies in your browser settings; however, some features of the Platform may not function properly.

Our Contact Information

For any questions about this Policy, your personal information, or our practices, please contact us:

Email: info@trillo.ai

Trillo, Inc.
2603 Camino Ramon,
Suite 200,
San Ramon, CA 94583